Our customer service hours are 8:00 AM to 12:00 PM (Eastern Standard Time), 

info@thegoodmanbrand.com

Monday through Friday. If you contact us during these hours, you can expect a response within one business day;

 messages received outside of these hours will be answered within two business days.
    

If you are requesting a return for your online order, please complete the Returns process on the Returns Portal after reviewing our Return Policy.